We want you to be confident when purchasing from Auto Lamps.

Change of Mind

We do not offer returns for change of mind unless required by Australian Consumer Law.

Faulty or Damaged Products

If your product arrives faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under Australian Consumer Law.

Return Process

To request a return:

1. Contact us within 7 days of receiving your order

2. Provide your order number and clear details of the issue

3. We will advise you on the next steps

Condition of Returns

Returned items must be unused, in original packaging, and include all accessories unless the item is faulty.

Refunds

Approved refunds will be processed to the original payment method within a reasonable timeframe after the returned item is received and inspected.